| Here at Art-Werks.com we've made ordering as safe and simple as possible. As important, we've made customer satisfaction the main focus in every aspect of our operation. We want you to enjoy shopping at Art-Werks.com and trust us that your order will be handled professionally and with the utmost of care. Once you enter our storefront, you'll be able to utilize our shopping cart to keep a running total, including shipping, of everything you buy. When you check out, we'll automatically total your order. Illinois orders will have an 8 3/4% sales tax added to the order total and applied to your credit card. We will accept personal checks by mail and ship the order as soon as the check clears the bank. When totaling your order, add 8 3/4% sales tax to all Illinois orders. In credit card orders, we must ship the order to the same address listed on the credit card to ensure the validity of the order. If you have any questions contact us and we'll answer your questions as quickly as possible. At Art-Werks.com customer satisfaction is our ultimate goal. Your order will be shipped directly from the artist, insured and traceable, to guarantee that you receive your order and that it is in perfect condition. Unless the art is a custom order , we will gladly refund your purchase less the cost of shipping and handling. When returning your order, use a traceable service such as Federal Express or UPS, insure the package to the total cost of the enclosed art and ship the package back to the artist. Once we receive the art and verify that it is in good condition, we will refund your purchase. We hope you enjoy shopping at Art-Werks.com and tell your friends about our site. Good Shopping! |